What better way to tell you more about Tabono, who we work with and the support we provide, than to introduce you to one of our members! Today, we find out more about the wonderful Rebecca Crayford of RCLM Concierge.


Rebecca Crayford

1) Tell us more about yourself and what you do

I’m Rebecca Crayford and I am a Henley-based Family PA and Personal Concierge. I help busy families and individuals reduce their stress levels and create a feeling of calm by helping them manage their time and organise their lives.

2) What made you decide to work for yourself and why did you choose to set up your business?

I decided to work for myself after being made redundant from my job in advertising (after 16 years!).  Having been employed all my life and latterly juggled office life (commuting to London) as well as looking after the children, I wanted the flexibility that working for yourself brings. I now take the children to and from school and I can go to every sports day!  I set up my business as I love a challenge – I never know what my clients might ask me to do (everyone’s to do list is different). I also love helping people become more organised and therefore being able to enjoy their lives without the stress and overwhelm of having endless things to do.  I know what it’s like to juggle too many balls and hope that through my business I can make a genuine difference to people’s lives.

3) What do you love about your business?

I love the variety and no two days are the same.  I’ve organised paperwork, done plenty of filing, decluttered lofts and garages, taken receipt of a boat, looked into whether a client can have hedgehogs in the garden, and organised a handful of weddings – just to name a few things…  

4) What’s your biggest challenge at the moment?

My biggest challenge at the moment is how to scale up my business. It’s just me and my time and I need to work out a sustainable way of increasing my income without working 24/7!

5) What brought you to Tabono and what do you get from being part of the team?

I have known Chloe since before I started my business (it was working with her that made me realise I really could do it – that was five and a half years ago!).  I also know Tracy Hammond and she has always said how much support she gets from the group and how lovely everyone is.

6) What’s your best piece of advice for a woman considering setting up a small business?

I would say just go for it.  Don’t over think it and don’t worry about getting everything lined up and perfect before you start (or you’ll never start your business!).  Follow your heart and do something you’re passionate about – then it won’t feel like work!